Privacy Policy
This policy explains how The Authors Engine handles personal information collected through our website, enquiries, and publishing service engagements.
Last updated: May 14, 2026
Who We Are
The Authors Engine provides book publishing, ghostwriting, editing, cover design, marketing, and related author services. For privacy questions, contact us at info@theauthorsengine.com.
Information We Collect
We may collect personal information you provide when you contact us, request a quote, book a consultation, submit manuscript details, purchase services, or communicate with our team.
This may include your name, email address, phone number, billing details, project information, manuscript materials, communications with us, and website usage information such as device, browser, and analytics data.
How We Use Information
We use personal information to respond to enquiries, provide publishing, writing, editing, design, marketing, and related services, manage projects, process payments, improve our website, and communicate with you about your project.
We may also use your information for administrative, security, record-keeping, legal, and compliance purposes.
Disclosure Of Information
We may share information with trusted service providers who help us operate our business, including writers, editors, designers, marketing specialists, payment processors, hosting providers, analytics tools, and professional advisers.
We do not sell your personal information. We may disclose information if required by law, to protect our legal rights, or with your consent.
Manuscripts And Project Materials
Manuscripts, briefs, notes, illustrations, and related project files are handled as confidential project materials. We use them only to deliver the services you request or as otherwise agreed with you.
Cookies And Analytics
Our website may use cookies, pixels, analytics, and similar technologies to understand visitor activity, improve performance, and support marketing measurement. You can adjust cookie settings through your browser.
Security And Retention
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. No internet transmission or storage system can be guaranteed completely secure.
We keep information for as long as needed for the purposes described in this policy, including service delivery, record keeping, legal obligations, dispute management, and legitimate business needs.
Access, Correction, And Complaints
You may contact us to request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding.
If you have a privacy concern, contact us first so we can review it. If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.
Contact Us
If you have questions about this policy or how your information is handled, contact The Authors Engine at info@theauthorsengine.com or call +61 485 853 535.